Are you passionate about solving customer issues, taking problem descriptions that are often vague and described in non-technical terms, and then driving solutions from beginning to end? Does the idea of being able to use your technical and problem solving skills to answer critical questions for the business excite you?
The Support + Internal Tools Engineer role at Chalk will allow you to play a critical role in ensuring the success of Chalk deployments in our districts and serve the needs of our business in unique and creative ways. You will interact daily with our district and school administrators, other engineers, our product and customer success teams, and pretty much anybody else with a stake in a particular customer issue. You will use your skills to help debug and solve issues wherever they may be – from broken HTML/CSS to production performance issues to needed internal tools.
You will not only immediately impact our users and internal teams on a day to day basis, but by uncovering patterns in the problems you solve, you will suggest new features or architectural changes to eliminate or reduce overall issue reoccurrence and work on tools to enable our non-technical teams to solve their own problems moving forward.
You will:
Our ideal candidate has:
Bonus points for:
What we can offer:
Chalk Schools is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Founded in 2012 out of the Learning and Design program at the Stanford Graduate School of Education, Chalk Schools is dedicated to supporting school districts to focus on what matters most - ensuring all students, teachers and administrators have access to the resources they need to succeed. Engrained in everything we do are our four key pillars:
Our commitment to equity and access extends beyond the school districts we serve. We value diversity and inclusion in every aspect of our business. Our staff is comprised of a diverse team of people from a variety of personal and professional backgrounds, but we all share a deep passion for improving the infrastructure that supports K-12 educators and leveraging technology to help underserved communities.
Chalk Schools is an equal opportunity employer. We not only value diversity but believe it is a fundamental necessity to building a successful company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or arrest and conviction record.
Chalk Schools
230 California Street, Suite 601
San Francisco, CA 94111
hello@chalkschools.com
+1 (929) 32-CHALK